
1. Shipping Options
We offer fast and reliable shipping options to get your Banshee bike or quad to you as quickly as possible. Choose from:
Standard Shipping: 5–7 business days.
Expedited Shipping: 2–3 business days.
International Shipping: Delivery times vary by location.
2. Shipping Costs
Domestic Orders: Free standard shipping on orders over $100. Expedited shipping costs are calculated at checkout.
International Orders: Shipping costs are calculated based on your location and order size. You’ll see the exact cost at checkout.
3. Order Processing
Orders are processed within 1–2 business days after payment is confirmed.
You’ll receive a confirmation email with your order details and tracking information once your order ships.
4. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order on our website or the carrier’s site.
5. Delivery Issues
If you experience any issues with your delivery, such as delays or damaged packages, please contact us immediately at support@bansheebikesandquads.com or call +1-800-123-4567.
Returns & Refunds Policy
1. Returns Eligibility
We accept returns within 30 days of delivery for unused and undamaged products.
Items must be in their original packaging with all tags and accessories included.
2. How to Initiate a Return
Contact our customer support team at support@bansheebikesandquads.com to request a return authorization.
Pack the item securely in its original packaging.
Include the return authorization form provided by our team.
Ship the item to the address provided.
3. Return Shipping Costs
Domestic Returns: We provide a prepaid return label for defective or incorrect items. For other returns, customers are responsible for return shipping costs.
International Returns: Customers are responsible for return shipping costs and any applicable customs fees.
4. Refunds
Once we receive and inspect your return, we’ll process your refund within 5–7 business days.
Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
5. Exchanges
If you’d like to exchange an item, please contact our customer support team. Exchanges are subject to product availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll provide a prepaid return label and send a replacement or issue a refund.
Contact Us
If you have any questions about our shipping or returns policy, feel free to reach out:
Email: support@bansheeforsales.us